Sunbit Card Frequently Asked Questions

How is the minimum payment due calculated?

If you have a purchase-related transaction on your account (or certain other events occur) and you are not late, we calculate the equal payments you would need to make on time in the next 36 billing cycles to pay your balance in full (assuming you make no further purchases).  This is the minimum amount you must pay in those next 36 billing cycles (unless, e.g., you make another purchase, you are late or certain other events occur).  In the event you are late, your minimum payment will also include late fees and past due amounts.

If you are current and do not have a purchase-related transaction on your account in a billing cycle (and certain other events do not occur), then we do not recalculate your minimum payment due for the next billing cycle and instead your minimum payment is equal to the amount calculated when you last had a purchase-related transaction to repay your balance in 36 billing cycles.

For customers whose cards were issued prior to January 21st, 2021, the above-mentioned calculations related to the minimum payment are made over 12 billing cycles.

How is the Sunbit card different from credit cards?

As opposed to traditional credit cards, with the Sunbit Card, your monthly balance is split into a 36-month payment plan (which you can always pay off sooner, and pay less interest by doing so).

For customers whose cards were issued prior to January 21st, 2021, the above-mentioned calculations related to the minimum payment are made over 36 billing cycles.

How does applying for the card impact my credit score?

Completing the application will not impact your credit score but all account openings and payment performance are reported to a major credit bureau.

How soon after I’m approved can I use the Sunbit Card?

You can use it as soon as you receive and activate the card. It should arrive in the mail within 7-12 business days.

Can I apply over the phone?

No, the application needs to be done online.

Why do you need my personal information?

We need this information to confirm your identity. 

How long does it take for me to find out if I’m approved?

You’ll find out as soon as you submit your application online.

What will my credit line be?

If you’re approved, we’ll let you know what your credit line is right away.

Can I increase my credit line?

We don’t currently accept applications for credit line increases.

When will I receive my Sunbit card?

You should get it in the mail within 7 to 12 business days after you’re approved.

Can I add someone to my account?

No—your Sunbit Card is assigned to you, and for your personal use only.

Is there an annual fee?

No, there is no annual fee.

Will my interest rate change or fluctuate?

The interest rate can vary slightly with the Prime Rate so long as you’re carrying a balance.

Is there a late fee?

No.

How much interest will I pay?

If you pay your entire balance on or before the due date you will not be charged any interest. Otherwise, you will be charged interest as it normally accrues based on your average daily balance.

How will I receive my statements?

Your statements will be sent electronically to the email address on file. If you don’t see the email in your inbox please check your promotion/social/spam/junk folder. You can request a paper statement in lieu of an electronic one by calling 855-678-6248 or emailing us [email protected].

Where can I use the Sunbit Card?

The Sunbit Card can be used anywhere Visa® is accepted, in-store or online.

How can I contact you?

You can call us at 855-678-6248 or email us at [email protected].  We will be happy to assist you with any questions.

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