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Once you have agreed to a term length, it cannot be modified. You can always pay your loan off sooner without any penalty, but your term length cannot be extended beyond what you originally chose.

If your loan needs to be canceled or adjusted, the merchant where you made your purchase will need to notify Sunbit of the new amount. Once Sunbit is notified, the purchase will either be adjusted or canceled (whichever applicable), and the original payment method on file will be reimbursed for any payments that were already made.

Interest rates can vary. When applying, you will be able to view your personalized interest rate and how it is broken down into your monthly payments. The interest charge is already included in the total amount of your loan, so you will never pay more than what you agreed to. To view your specific interest rate, please refer to your agreement which can be accessed through your Sunbit account or in the welcome email you received the day you made your purchase.

Sunbit’s Customer Care team is here to work with you. If you need to change your recurring monthly due date or simply request an extension for a specific payment, please contact our Customer Care team at 855-678-6248 or at [email protected]. We also have hardship options available for extenuating circumstances.

Sunbit will accept monthly payments via mail if you are unable to use a debit card or remotely created check. Payments can be sent to the following address:

SUNBIT PAYMENTS
PO BOX  841238
LOS ANGELES, CA 90084-1238

We accept checks and/or money orders. Please include your first and last name and loan agreement number in the memo section of your check or money order.

Sunbit requires a bank-issued debit card or checking account and routing number to process your payments. Certain borrowers may also have the option to make their monthly payments by check or money order.

With your authorization, your payments are automatically debited or withdrawn on your assigned due date and will be processed using the payment method you provided. You can update your payment information by contacting our Customer Care team at 855-678-6248, by visiting mysunbit.com, or through the Sunbit mobile app. If you want to make an early or additional payment, you can call us or do so online or in the app as well. There is no fee for making early or additional payments.

You can find a copy of your agreement attached to the welcome email you received at the time of purchase. You can also access it online at mysunbit.com or through the Sunbit mobile app.

Approval amounts cannot be adjusted, however, if you choose to make a purchase for more than what you are preliminarily approved for, you can pay for the difference using your bank-issued debit card.

There are no “bills” sent to customers. All correspondence, including payment reminders, are emailed to you, using the email address you put on file pursuant to your consent to receive correspondence electronically, which can be revoked following the instructions in your agreement. We will email you a copy of your agreement and payment schedule as soon as you sign your agreement and complete your purchase.

Customers can manage their Sunbit account online at mysunbit.com or through the Sunbit mobile app, which can be downloaded from the Apple App Store or Google Play Store. If you haven’t created an account yet, simply choose the “create account” option and enter the requested details to locate your account and create a password. Be sure to enter the email address on file for your account.

Every time you finance a purchase through Sunbit, you enter into a new agreement with your lender. You may have several loans at a time, but they will all be separate contracts with their own monthly payments. These cannot be combined. If you want to make a new purchase through Sunbit, you will need to re-apply.

A payment at checkout is always required. We’ll process the down payment right after you execute your loan agreement and confirm your loan.

Yes, you are required to make a payment at checkout when you are finalizing your purchase. This payment goes towards your total purchase amount. If you apply and are preliminarily approved, you’ll be able to see the exact amount due at checkout for your purchase.

When applying, we perform a soft credit check, which helps us determine if you are eligible. A soft credit check does not impact your credit score. Your credit score may be affected when accepting a loan to complete a purchase or opening an account.

Yes, information about your account is reported to a major credit bureau.

Sunbit technology allows you to choose from a variety of payment plan options to pay for your purchase over time instead of all at once.

You can call us at 855-678-6248 or email us at [email protected].  We will be happy to assist you with any questions.

If your next 1 or 2 payments (as indicated in the email) are made on time, you remain in good standing, and your credit profile has not changed significantly, then you can expect to get an invitation to apply for the Sunbit Card.

The Sunbit Card can be used anywhere Visa® is accepted, in-store or online.

Your statements will be sent electronically to the email address on file. If you don’t see the email in your inbox please check your promotion/social/spam/junk folder. You can request a paper statement in lieu of an electronic one by calling 855-678-6248 or emailing us [email protected].

If you pay your entire balance on or before the due date you will not be charged any interest. Otherwise, you will be charged interest as it normally accrues based on your average daily balance.

We don’t charge fees for late payments, early payments, origination, or penalties. There’s also no annual fee, no application fee, and no processing fee. We’re serious, no fees (except interest, of course).
Read the terms here.

The interest rate can vary slightly with the Prime Rate.
Read the terms here.

No, there is no annual fee.

No—your Sunbit Card is assigned to you, and for your personal use only.

You should get it in the mail within 7 to 12 business days after you’re approved.

The factors we review include your current income, whether you make on-time payments (with all creditors), and other applicable factors that impact your credit score.

Customer information and credit performance for offering customers a credit line increase are reviewed regularly. These factors include: on-time payments, overall credit performance, and other factors. In general, accounts become eligible for a credit line increase after:

• Accounts have been opened for several months.
• Have not received a credit line increase or decrease over the past several months.

If you’re approved, we’ll let you know what your credit line is right away.

You’ll find out as soon as you submit your application online.

We need this information to confirm your identity. 

No, the application needs to be done online.

You can use your virtual card immediately for online or in-person purchases by adding your temporary card details found in the Sunbit app to your digital wallet. (The Sunbit app is available on select mobile devices.) You can use your physical card as soon as it arrives, which is usually within 7-12 business days.

Completing the application will not impact your credit score. Once your account is opened, all account openings and payment activity are reported to a major credit bureau, which may affect your credit.

Have your phone nearby so you can verify your phone number. You’ll also need to provide some other information, such as your date of birth, the last 4 digits of your Social Security number, your income, and how much you personally pay on your rent or mortgage. You’ll also need to set up a payment method for your monthly payments.

The minimum payment due (“minimum payment”) is calculated to be the greater of $25 or 1% of your balance plus new interest, plus any past due balance. If the total outstanding balance is less than $25, then the total outstanding balance is the minimum payment.

For customers whose cards were issued prior to January 10th, 2024: if you have a purchase-related transaction on your account (or certain other events occur) and you are not late, we calculate the equal payments you would need to make on time in the next 36 billing cycles to pay your balance in full (assuming you make no further purchases).  This is the minimum amount you must pay in those next 36 billing cycles (unless, e.g., you make another purchase, you are late or certain other events occur).  In the event you are late, your minimum payment will also past due amounts. If you are current and do not have a purchase-related transaction on your account in a billing cycle (and certain other events do not occur), then we do not recalculate your minimum payment due for the next billing cycle and instead your minimum payment is equal to the amount calculated when you last had a purchase-related transaction to repay your balance in 36 billing cycles.

For customers whose cards were issued prior to January 21st, 2021, the above-mentioned calculations related to the minimum payment are made over 12 billing cycles.