How Auto Clinic of Eastpointe boosted their average repair order by 3X with Sunbit + Tekmetric
3X
Higher average repair order
5X
Higher approval rate
than other BNPLs
35%
Lift in service acceptance
“Sunbit has by far the highest approvals, and they’re an honest company that truly takes care of my customers. Our average RO has tripled, service acceptance is up 35%, and customers appreciate that there are no late fees or hidden penalties – it’s just built differently than other financing solutions.”
– Gus Maadarani, Owner
The Challenge
For more than 80 years, Auto Clinic of Eastpointe, the oldest repair shop in Michigan, has been a trusted name in automotive repair known for its exceptional customer care. Yet despite its loyal customer base and top-tier technicians, service advisors were hesitant to offer other BNPL options because of high rates, hidden fees, and low approvals.
The Sunbit + Tekmetric Solution
When Tekmetric announced its integration with Sunbit, owner Gus Maadarani decided to give it a try. Almost immediately, his team noticed Sunbit was different: approvals soared, customers were happier, and financing conversations became seamless and more transparent.
With Sunbit embedded directly in Tekmetric, advisors send prequalification links during estimates so customers can review options in seconds. The results have been transformative: 95% approval rates (five times higher than other BNPL providers), a 35% increase in service acceptance, triple the average repair order, and 5X growth in buy now, pay later revenue.
Conclusion
Today, Sunbit is the standard at Auto Clinic of Eastpointe. Every service advisor offers customers the option to pay over time with Sunbit first, because it takes care of customers and drives results.
“Tekmetric is one of the best POS systems out there. Having Sunbit integrated takes the experience to a whole new level. It’s easily our favorite feature added on.“
– Gus Maadarani, Owner
*Loans are made by Transportation Alliance Bank Inc., dba TAB Bank, which determines qualifications for and terms of credit.
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