Description
JOB TITLE: Account Coordinator, Dental
LOCATION: Las Vegas, NV (on-site)
REPORTS TO: Operations Manager
The Company:
Sunbit builds financial technology for real life. Our AI-native platform helps more people get to “yes” at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app.
We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other.
What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants.
We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates — 90%+ in auto service and 85%+ in dental — while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale.
Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say “yes” more often and help customers move forward with confidence.
The Role:
We’re looking for a proactive and relationship-driven account coordinator to join our growing team. You’ll work directly with small and medium-sized business (SMB) partners across the U.S., helping them adopt our product, get the most out of their investment, and achieve measurable business outcomes.
What You’ll own:
- Lead online onboarding and training sessions to set accounts up for success.
- Act as the primary point of contact for a portfolio of SMB clients, building strong, long-term relationships.
- Monitor account health and usage, identifying risks and opportunities to increase adoption and ROI.
- Partner with clients to understand business objectives and align them with our solutions.
- Review account performance and provide actionable insights to drive growth.
- Collaborate with internal teams (Sales, Product, Operations) to resolve issues quickly and deliver a great customer experience.
- Track and report account activities, progress, and outcomes in our CRM system.
- Contribute to team goals by driving product usage, satisfaction, and growth opportunities.
- Drive results in a fast-paced environment by managing multiple client accounts and priorities simultaneously, while maintaining exceptional attention to detail and timely follow- through.
Requirements
What You'll Bring:
- 1 - 2 years of experience in Customer Success, Account Management, Sales, or a client-facing role (SaaS or fintech experience a plus)
- Proven ability to maintain client relationships
- Strong communication and presentation skills - comfortable leading training sessions and strategic conversations
- Data-driven approach with the ability to analyze account metrics and translate them into action plans
- Highly organized, adaptable, and comfortable managing multiple accounts simultaneously
- Ability to work both independently and collaboratively, taking ownership of responsibilities while contributing to team success.
- Exceptional time management skills with the ability to balance priorities and meet deadlines.
- Someone who believes in helping people access everyday needs.
Why Choose Sunbit?
Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek’s Most Loved Workplaces and CB Insights’ Unicorn Companies, reflecting a valuation of $1.1B.
People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life’s critical moments—offering high approvals, speed, and zero fees—Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust.
The Perks:
- Mission driven, empowered, and collaborative culture
- Competitive pay and stock options
- Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
- Newly added HSA and Pet Insurance
- 401(k) with company match
- Cell Phone Stipend
- Team-based strategic planning and ownership of deliverables
Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.
Recruitment Fraud Disclaimer
We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at [email protected] to confirm. We ask that you contact [email protected] only about potential instances of fraud. [email protected] does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to [email protected] directly, and your email about your application will be deleted from our systems.