Description
Title: VP, Human Resources
Location: Los Angeles
Reports To: Chief Financial Officer
The Company:
Sunbit builds financial technology for real life. Our AI-native platform helps more people get to “yes” at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app.
We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other.
What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants.
Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say “yes” more often and help customers move forward with confidence.
The Role:
The Vice President of Human Resources at Sunbit serves as the organization’s most senior HR leader and a key strategic partner to executive leadership. This role is responsible for developing and executing a comprehensive people strategy that supports a technology-driven, growth-oriented business into its next phase, potentially, as a public company. The VP will oversee all HR functions, including Total Rewards, Talent Acquisition, Employee Relations, HR Operations, Employee Engagement, and Learning & Development, ensuring alignment, excellence, and scalability across the HR organization. This role will lead an existing team of employees across HR, Talent Acquisition, and Learning & Development.
What you’ll own:
Strategic Leadership
- Partner with senior executives to align the people strategy with the company’s growth, modernization, and operational objectives.
- Provide strategic guidance on organizational health, workforce planning, and talent needs across the business.
- Champion a culture focused on accountability, high performance, professionalism, and consistent, values-aligned decision-making.
Organizational Design & Workforce Planning
- Evaluate and refine organizational structures, spans of control, and leveling frameworks to improve clarity, accountability, and effectiveness.
- Lead the evolution of the HR organization, shaping a high-performing team that supports current and future business needs.
- Advise leaders on headcount planning, role definitions, and team design in a rapidly evolving technology and AI-driven environment.
Talent & Development
- Build a proactive, high-impact talent acquisition function focused on technical and leadership hiring.
- Oversee talent strategies that improve quality of hire, shorten time-to-fill, and enhance retention across the organization.
- Oversee the design and implementation of leadership development, career pathways, and employee growth programs.
- Provide direction on compensation recommendations, title calibration, and role designation in collaboration with finance and executive leadership.
- Set the strategic priorities for the Learning & Development function, aligning initiatives to business goals and leadership capability needs.
- Collaborate with the L&D team to shape program direction and evaluate impact, while relying on the team for day-to-day development and delivery.
HR Operations, Technology & Process Optimization
- Ensure optimal use of existing HR systems, and identify opportunities to simplify and improve processes.
- Drive operational excellence through automation, streamlined workflows, and enhanced reporting capabilities.
- Oversee compensation strategy and planning, including job architecture, market analysis, salary bands, incentive structures, and annual compensation cycles.
Employee Relations & Performance Management
- Oversee employee relations practices to ensure issues are handled with sound judgment, consistency, and alignment to legal and policy requirements.
- Strengthen performance management processes, including goal setting, feedback, documentation, and management of underperformance.
- Build manager capability by providing coaching, frameworks, and tools that promote effective leadership and accountability.
Requirements
What You’ll Bring:
- 12+ years of progressive HR leadership experience, including leading multi-disciplinary HR teams.
- Strong background in organizational design, talent development, and workforce planning.
- Experience transforming or building high-performing HR and/or TA functions.
- Proven experience supporting IPO readiness or public-company transitions, with the ability to build HR infrastructure, governance, and compensation practices aligned to regulatory and market requirements
- Demonstrated success partnering with executive leaders in fast-paced, high-growth, or technology-driven environments.
- Strong knowledge of HR operations, employment law, compensation fundamentals, and HR technology systems.
- Experience supporting technical and professional workforces.
- Background managing HR functions of similar size or complexity (800 +).
- Advanced degree or HR certification (e.g., MBA, SHRM-SCP, SPHR)
Why Choose Sunbit?
Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek’s Most Loved Workplaces and CB Insights’ Unicorn Companies, reflecting a valuation of $1.1B.
People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life’s critical moments—offering high approvals, speed, and zero fees—Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust.
How We Pay:
- We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.
- We are targeting a salary of $285,000 - $335,000 per year for this role
- This role will also be granted company equity via stock options
The Perks:
- Mission driven, empowered, and collaborative culture
- Competitive pay and stock options
- Unlimited PTO
- Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
- Newly added HSA and Pet Insurance
- 401(k) with company match
- Cell Phone Stipend
- Team-based strategic planning and ownership of deliverables
Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.
Recruitment Fraud Disclaimer
We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at [email protected] to confirm.
We ask that you contact [email protected] only about potential instances of fraud. [email protected] does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to [email protected] directly, and your email about your application will be deleted from our systems.