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Senior Strategy and Operations Associate

Los Angeles HQ
Ops Support - Strategy & Ops


JOB TITLE: Senior Strategy & Operations Associate

LOCATION: Los Angeles, CA (In Office)

The Company:

Sunbit builds financial technology for real life. Our technology eases the stress of paying for life’s expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card that can be managed through a powerful mobile app, as well as a point-of-sale payment option available at more than 16,000 service locations, including 1 in 3 auto dealerships, optical practices, dentist offices, veterinary clinics, and specialty healthcare services. By introducing a flexible way to pay over time, we are proud of our ability to lift up service providers and retailers while helping consumers when necessary expenses arise... regardless of whether they were expected or unexpected. Sunbit was included on the 2022 Inc. 5000 list. The financial technology company has also been named as a Most Loved Workplace®, Best Point of Sale Company, and as a Top Fintech Startup by CB Insights. We use cutting-edge innovations in financial technology to bring leading data and features that allow individuals to be qualified instantly, making purchases at the point-of-sale fast, fair and easy for consumers from all walks of life. We create value focused on our core values; we work tirelessly to ensure that Sunbit becomes available to everyone, everywhere.

Sunbit is proud to be recognized on the CB Insights List of Unicorn Companies, with a valuation of $1.1B. (

The Role

We are looking for a world-class Senior Strategy & Operations Associate to join our fast growing team. This is an opportunity for a collaborative, customer-centric, and data-driven individual to develop and lead operative business programs and projects. You will work with different departments across the organization to drive growth, scale, and provide an outstanding customer experience.


What You’ll Be Doing:

  • Conduct business and financial analysis to evaluate performance, determine and prioritize opportunities, and drive successful execution
  • Design operating processes end-to-end, creating, optimizing, and automating workflows, identifying, and troubleshooting issues
  • Work cross-functionally with operations, tech, analytics, marketing, and legal teams, to determine requirements and priorities
  • Engage with customers, provide product insights, and resolve issues
  • Coordinate and manage projects to successful delivery, on time
  • Research and identify new opportunities to grow, expand, and improve Sunbit’s products
  • Liaise between our accounts and our teams to ensure smooth operations delivery
  • Ensure compliance with company standards and procedures

What You Bring to the Table:

  • Bachelor's Degree required, MBA preferred
  • 3-6 years of related professional experience preferably in a strategy, operations, or analytical role with execution, project management or implementation responsibilities 
  • Proficiency in Microsoft Excel with experience analyzing, sorting and deriving conclusions from large data sets
  • Ability to work independently and interface with all levels of management
  • Ability to build and present slide decks using PowerPoint and Google slides
  • Excellent communication and time management skills
  • Ability to work collaboratively with others and work cross-functionally
  • Solid analytical skills and preference for data when making decisions
  • Intelligent, go-getter, ambitious, self-motivated and hungry for success
  • Organized and able to manage ambiguity and complexity

The Perks:

  • Join one of LA’s fastest growing startups (2022), A Most Loved Workplace, and #306 on the 2022 Inc 5000 list
  • Mission driven + empowered + collaborative
  • Competitive pay and stock options
  • Unlimited PTO
  • Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
  • Newly added HSA and Pet Insurance
  • 401K Plan with Matching
  • Cell Phone Stipend
  • Casual Dress
  • Open door policy / Open office floor plan

How We Pay: 

  • We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership 
  • We are targeting a base salary of $110,000-130,000 for this role
  • This role will also be granted company equity via stock options

Cultural Competencies for Success at Sunbit:

  • Serve others before self - Service oriented mindset
  • Own the impact - Take pride in effectively managing strategy and operations projects 
  • Connect genuinely - Effectively connect with internal stakeholders
  • Act fast - Respond to internal team members in a timely manner
  • Include always - Work closely with Operations team and actively welcome peers within the organization
  • Innovate for good - Continuously help our internal team create efficient processes

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.


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