Description
JOB TITLE: Key Account Manager
LOCATION: Anywhere in Texas
REPORTS TO: Director of Field Operations, Dental
The Company:
Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution.
Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient.
Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them.
Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion. (Source: CB Insights Unicorn List)
With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it.
The Role:
We are looking for a world-class Key Account Manager to join Sunbit’s fast growing Dental vertical. As a Key Account Manager you will be responsible for training new dental practices on how to use our patient financing product, you will play a crucial role in ensuring that our clients are fully equipped to utilize our financing solutions effectively. You will be the primary point of contact for new dental practices, guiding them through the onboarding process and providing comprehensive training to ensure they can maximize the benefits of our product in Texas.
This is an opportunity for a motivated, customer-centric, and data-driven individual to work with our dental partners who have implemented Sunbit’s technology in their practices.
The role requires 75% travel, both in-state and out-of-state.
Requirements
What You'll Own:
- Manage the onboarding process for new dental practices.
- Ensure all necessary documentation and initial setup tasks are completed efficiently.
- Deliver in-person training sessions on Sunbit’s patient financing options.
- Customize training materials to meet the specific needs of each dental practice.
- Ensure training sessions are interactive, informative, and engaging.
- Maintain in-depth knowledge of the patient financing product and any updates or changes.
- Serve as a subject matter expert, answering any questions and addressing concerns from dental practices.
- Build and maintain strong relationships with key stakeholders within the dental practices.
- Provide ongoing support and follow-up to ensure client satisfaction and product utilization.
- Gather feedback from dental practices to continuously identify areas for improvement in the product and training materials.
- Maintain accurate records of training sessions, client interactions, and progress (Sales Force).
- Provide regular reports to management on training outcomes and client satisfaction.
What You'll Bring:
- Bachelor’s degree in Business, Communications, Healthcare Administration, or related fields are an advantage.
- Minimum of 3 years of experience in account management, customer success, or training roles.
- Experience in the dental industry or with patient financing products is highly preferred.
- Excellent communication and presentation skills.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and training tools.
- Customer-focused with a passion for helping clients succeed.
- Problem-solving mindset with the ability to adapt to changing circumstances.
- High level of professionalism and integrity.
Why Choose Sunbit?
Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek’s Most Loved Workplaces and CB Insights’ Unicorn Companies, reflecting a valuation of $1.1B.
People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life’s critical moments—offering high approvals, speed, and zero fees—Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust.
The Perks:
- Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024)
- Mission driven + empowered + collaborative
- Competitive pay and stock options
- Unlimited PTO
- Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
- Newly added HSA and Pet Insurance
- 401K Plan with Matching
- Cell Phone Stipend
- Casual Dress
- Team based strategic planning + Team owned deliverables
Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.
Recruitment Fraud Disclaimer
We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at [email protected] to confirm. We ask that you contact [email protected] only about potential instances of fraud. [email protected] does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to [email protected] directly, and your email about your application will be deleted from our systems.
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