Description
TITLE: HR Generalist
LOCATION: Las Vegas, NV
REPORTS TO: Head of Talent & Interim Head of People Operations - US
The Company:
Sunbit builds financial technology for real life. Our technology eases the stress of paying for life’s expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card that can be managed through a powerful mobile app, as well as a point-of-sale payment option available at more than 20,000 service locations, including 1 in 3 auto dealerships, optical practices, dentist offices, veterinary clinics, and specialty healthcare services. By introducing a flexible way to pay over time, we are proud of our ability to lift up service providers and retailers while helping consumers when necessary expenses arise... regardless of whether they were expected or unexpected. Sunbit was included on the 2022 and 2023 Inc. 5000 list. The financial technology company has also been named as a Most Loved Workplace®, Best Point of Sale Company, and as a Top Fintech Startup by CB Insights. We use cutting-edge innovations in financial technology to bring leading data and features that allow individuals to be qualified instantly, making purchases at the point-of-sale fast, fair and easy for consumers from all walks of life. We create value focused on our core values; we work tirelessly to ensure that Sunbit becomes available to everyone, everywhere.
Sunbit is proud to be recognized on the CB Insights List of Unicorn Companies, with a valuation of $1.1B. (https://www.cbinsights.com/research-unicorn-companies)
The Role:
Sunbit is looking for an experienced HR Generalist to join our People team. This position will drive HR functional excellence and process improvement by providing day to day support for our team members both in-person and remote. Working from our Las Vegas, Nevada office, this role will handle a wide variety of responsibilities such as overseeing the day to day People Operations including employee relations, onboarding, offboarding, leave of absence, benefits, performance management and everything in between. As we are a lean team, you will wear many hats, all while acting as a champion and steward of our core values. This is an incredible opportunity for someone who has a passion for People and is eager to nurture a culture of positivity, growth and inclusion.
What You’ll Be Doing:
The HR Generalist will provide day-to-day support and administration for US-based corporate (non Contact Center) team members, building trusted relationships with Managers while having a solid understanding of business objectives to provide appropriate guidance and support their needs. This person will partner with employees and managers at various levels and have responsibilities including, though not limited, to the following:
- Serve as the primary point of contact responding to all employee inquiries related to but not limited to daily employee relations, payroll, benefits, time and attendance, leave of absence.
- Partner with Managers to help resolve employee relations matters, advising on disciplinary actions and conducting employee investigations
- Serve as the primary point of contact responding to all employee inquiries related to but not limited to payroll, benefits, time and attendance, leave of absence.
- Coach and support supervisors and employees on various performance related matters including job changes, Performance Improvement Plans, terminations, and resignations
- Facilitate internal job changes such as raises, title adjustments, and relocations; maintain company organization charts and employee directory
- Benefits and Leave Administration including but not limited to open and new hire enrollment, 401K, parental leave, and FMLA while also providing continuous communication and educational resources to our team
- Field inbound requests and respond to inquiries in an appropriate, accurate, and timely manner
- HR Compliance support: ensure all company HR policies are applied consistently and in compliance with local, state and federal regulations
- Maintain HRIS and other systems, processes, and documents; ensure data integrity
- Monitor and support claims pertaining to unemployment and workers compensation
Requirements
What You Bring to the Table:
- 6+ years of experience in HR, ideally in a high growth environment
- 2+ years supporting a combination of field teams, as well as call center or other large in-person location with hourly team members
- Experience working with scalable HRIS and payroll systems, ADP and BambooHR experience is a plus
- Proven experience supporting a variety of HR initiatives including employee relations, benefits and leave administration, performance management, and job changes
- Knowledge of state, local, and federal laws and procedures in NV and CA
- Ability to perform in a fast-paced environment while maintaining a high level of support
- Able to handle sensitive and confidential matters with the utmost integrity
- “Can do” attitude and proactive nature; you roll up your sleeves and have a track record of executing on large-scale People processes and programs
- Strong organizational and time management skills with ability to prioritize effectively; Type A personality with a high level of attention to detail
- Comfortable working through difficult situations and making tough decisions with professionalism, integrity, and respect
Competencies for Success in Role – based on Sunbit’s Core Values:
- Serve others before self: Regularly gathers information about stakeholder satisfaction; Demonstrates in actions low ego and kindness; proactively identifies offerings that will solve stakeholders’ needs versus taking reactive approach
- Genuinely connect: Facilitates collaboration and shares expertise across departments and within the People team; helps build consensus within and across teams about initiatives
- Own the impact: makes effective and straightforward decisions in a timely manner based on generally adequate information; solves problems through process analysis; identifies potential (and possibly unintended) consequences proactively and offers solutions to all stakeholders
- Act fast: Sets and agrees on clear standards to achieve goals with others; makes effort to improve others’ efficiencies
- Include always: develop those around you by providing opportunities for growth including but not limited to stretch assignments; communicate explicitly what to do to get better; have interest and ability to coach for capabilities not just skills
- Innovate for good: demonstrates critical thinking [including an appreciation for the business objectives] in the recommendations provided to stakeholders; looks proactively for opportunities for continuous improvement in processes
The Perks:
- Join one of LA’s fastest growing startups (2022), A Most Loved Workplace, and #306 on the 2022 Inc 5000 list
- Mission driven + empowered + collaborative
- Competitive pay and stock options
- Unlimited PTO
- Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
- HSA and Pet Insurance
- 401K Plan with Matching
- Cell Phone Stipend
- Casual Dress
- Open door policy / Open office floor plan
- Team based strategic planning + Team owned deliverables
Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.
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