Description
Title: Regulatory Compliance Manager (Testing Strategy, Automation & Business Enablement)
Location: Los Angeles, CA; Hybrid (3 days in-office per week)
Reports To: Corporate Counsel
The Company:
Sunbit builds financial technology for real life. Our AI-native platform helps more people get to “yes” at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app.
We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other.
What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants.
We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates — 90%+ in auto service and 85%+ in dental — while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale.
Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say “yes” more often and help customers move forward with confidence.
The Role
Sunbit is looking for a data-driven Regulatory Compliance Manager to join our Legal and Compliance team. Operating at the intersection of technology and regulatory expertise, this position is designed for a professional capable of translating intricate legal mandates into functional technical workflows. In this capacity, you will maintain rigorous compliance standards while leveraging automation and proactive strategies to enhance business operations.
Requirements
What You’ll Own
Compliance Testing & Gap Analysis:
- Design and deploy automated compliance testing agents that perform real-time audits of loan documentation and disclosures, reducing reliance on manual sampling and spot checks.
- Document findings in formal reports and work with business leads to implement corrective action plans.
- Comprehend key regulatory compliance requirements and implement a thorough compliance plan that effectively addresses them.
Process Optimization: Based on the compliance plan and prioritization, understand, measure, and develop strategies to optimize compliance business processes to achieve team and company goals.
Full-Lifecycle Licensing Management: Oversee the nationwide licensing program to maintain compliance across jurisdictions and coordinate cross-functional responses to new and existing licensing needs.
- Ensure zero lapse in operational authority through rigorous tracking of deadlines and timely submission of license renewals, annual reports, and any other required documents.
- Manage the NMLS (Nationwide Multistate Licensing System) filings, ensuring all quarterly and annual reports are submitted with accuracy.
- Monitor legislative changes to proactively identify new licensing requirements as we expand into new products.
Business & Data Analysis: Utilize AI and data analytics to perform predictive compliance modeling, identifying potential regulatory risks before they manifest in production workflows.
Cross-functional Leadership: Work cross-functionally with Operations, Engineering, Analytics, and Legal teams to determine requirements, set priorities, and drive projects to implementation.
Workflow Engineering: Identify and troubleshoot issues within operating processes by creating, optimizing, and automating workflows to reduce operational friction.
Regulatory Exam Management: Serve as the primary point of contact for regulatory examinations, inquiries, and investigations from state agencies, the CFPB, and State Attorneys General.
- Drive cross-functional responses to licensing examinations by serving as the primary liaison between Legal, Data, Accounting, Business, and People.
- Lead on the compilation and substantive review of examination deliverables, including transaction-level testing and the drafting of narrative responses to regulatory inquiries regarding operational processes.
- Execute rigorous data validation and quality assurance reviews on complex datasets (including loan lists, communication logs, and payment histories) to ensure accuracy prior to regulatory submission.
General Compliance Support: Contribute to the continuous evolution of the compliance framework by spearheading special projects and cross-functional initiatives as necessitated by business expansion or regulatory shifts.
What You’ll Bring:
- Education: Bachelor’s degree.
- Experience: 3+ years of professional experience in regulatory compliance, internal audit, or risk management within the financial services or banking sector.
- A strong understanding of, and willingness to learn, regulatory compliance matters in the consumer financial space, including BSA/AML, OFAC, Reg E, Reg Z, UDAAP, and GLBA.
- Demonstrated experience in implementing and testing Agentic AI workflows and using automation platforms.
- Proven ability to technically optimize business processes and lead automation efforts.
- Expertise in analyzing complex business workflows to pinpoint technical inefficiencies and develop solutions for re-engineering.
- Practical experience with the Nationwide Multistate Licensing System (NMLS) or in obtaining state licenses.
Core Competencies
- Ability to pull and analyze data using SQL, Excel (advanced functions/pivot tables), or BI tools to identify compliance trends or anomalies.
- Strong grasp of audit/testing methodologies, including sample selection, control testing, and root-cause analysis.
- Ability to quickly learn and effectively utilize software such as Jira, Confluence, Salesforce, and agentic AI solutions.
- The ability to simplify complex legal or regulatory texts into clear, actionable business requirements for Product and Engineering teams.
- Proven track record of managing multiple regulatory deadlines and high-stakes projects (such as license renewals or audits) simultaneously, with minimal oversight.
- Strong integrity and the capability to make difficult, risk-based decisions in a fast-paced commercial environment.
- A technology-focused mindset, with the ability to quickly learn and effectively utilize software (such as Jira, Confluence, Figma, Salesforce, etc.).
The Perks:
- Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024), #161 on Deloitte Technology Fast 500 list
- Mission driven + empowered + collaborative
- Competitive pay and stock options
- Unlimited PTO
- Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
- Newly added HSA and Pet Insurance
- 401K Plan with Matching
- Cell Phone Stipend
- Casual Dress
- Open door policy / Open office floor plan
- Team based strategic planning + Team owned deliverables
How We Pay:
- We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.
- We are targeting a salary of $100,000 - $130,000 per year for this role
- This role will also be granted company equity via stock options